"Custom Designs on Mugs, Shirts, Rugs, Quilts & More – Made Just for You!"
To keep things simple, we have formulated a simple 3 step process from start (placing your order) to finish (receiving your order)
1. Complete the Order Form and schedule the Exploration Call
Give us a description of what you have in mind in the order form. We will schedule a phone call and get more details from you after it has been submitted. During this stage, you can send us emails of some examples of the design you have in mind. We aim to get back to you in 24 hours or less.
2. We Begin Working on Your Order
We will begin working your order once payment is received. The turnaround time depending on the number of items you need to order and the intricacies of the design you want. We will send you an image of the first sample.
3. Finalize and Ship Order
Please note that once we send you an image of the first sample and you approve it, we cannot change the design any further.
Once we are done with your items, we pack it up, ship it and you will receive a tracking number.
Frequently asked questions
What is your turn around time?
The turn around time depends on the number of items you order and the type of design you want. I aim to get your items as quick to you as possible but note that we do you begin counting how long your order gets to you until we have received payment and you finalize the design details
Can I change the design I want when you begin working on my order?
We will send you a photo of the first item we make for you to do some last minute tweaking if needed. After that, you cannot change the design. This is due to the cost of materials we use.
How much does your service cost?
Our pricing varies depending on your order. Bulk orders do get a discount if placed all at once.
When do you accept payment?
We take a down payment before work begins on your order. This down payment will cover cost of materials and some of the labor spent on our part.
Do you offer refunds?
Unfortunately, due to expenses on our part to get customized materials, and create the unique designs for you, we do not issue any refunds. Please make you explain what you want in detail during the exploratory call so that we do our best to create what you want for you.
What forms of payment do you accept?
I accept all forms of payment. Venmo and Cashapp are preferred. Card payment will incur an additional 3% service charge.
All About Quilts
I want a customized quilt blanket made of some old shirts I have, how do we go about that?
Generally, you have the shirts shipped to us, and then we will begin working on the blanket. Here are a few things to note.
The cost of shipping the blanket will be paid by you. Make sure you send us the tracking number so we can monitor your shipment.
Wash your items and make sure they are very dry before you ship it to us. This is to preserve the quality of your shipment
Pack your clothing appropriately to prevent it from damage that may happen from the weather like rain
To save on the cost of shipping, you can cut off some parts of the shirt that do not have any design on it to reduce weight.
We are not responsible for the item you ship to us and we confirm that we have received it.
